(Solved Homework): The table below shows service history at an auto repair shop: Week: 1 2 3 4 5…

The table below shows service history at an auto repair shop:


Week:	1	2	3	4	5
Service Requests:	17	19	15	18	19

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Use the three methods below to forecast demand for the sixth week:

Naive.

Number of requests

b.	A four-period moving average. (Round your answer to 2 decimal places.)

Number of requests

c.	Exponential smoothing with α = .30. Use 17 for week 2 forecast. (Round your intermediate forecast values and final answer to 2 decimal places.)

	Number of Requests
F₃
F₄
F₅
F₆

Expert Answer

Answer

Naive.

Number of requests – 19

The naïve method assumes that demand tomorrow would be like today.

b.	A four-period moving average. (Round your answer to 2 decimal places.)

Number of requests

Year	Demand	4 period Moving Average Forecast
1	17
2	19
3	15
4	18
5	19	17.25
6		17.75

c.	Exponential smoothing with α = .30. Use 17 for week 2 forecast. (Round your intermediate forecast values and final answer to 2 decimal places.)

Year	Demand	Exponential Smoothing
1	17	17.00
2	19	17.00
3	15	17.60
4	18	16.82
5	19	17.17
6		17.72

	Number of Requests
F₃	17.60
F₄	16.82
F₅	17.17
F₆	17.72

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