Reference text book is “Supply Chain Logistics Management (4th Edition), D.J. Bowersox, D.J Closs, M.B. Cooper and J.C. Bowersox page468”
http://www.chegg.com/homework-help/questions-and-answers/hi-appreciate-assistance-solve-case-study-analysis-detailed-case-12–reference-text-book-s-q23095211
In the link above, Question #3 is not answered. I purchased the subscription to get an answer specifically for Question #3.
3. If you could modify the current supply chain strategy, what would you change and why?