1-What are three determinants of job performance, according to the textbook authors?
- Declarative knowledge : Knowing about the facts, consequences through reading or other sources
- Procedural knowledge: You learn by doing the work yourselves
- Motivation: Incentivizing yourself into doing some work.
2-What are six change procedures to restore equity?
- Changing Inputs: Decide to contribute less time or effort in the job
- Changing Outcomes: You may decide to negotiate for increased benefit
- Changing attitudes: Change your attitude by focusing on the benefits associated with other outcomes.
- Changing the reference person: Change the reference point from one aspect to other thus. e.g.: change reference from money to learning.
- Changing the inputs or outcomes of the reference person: You may encourage the other person to take up more work as against his daily ones, to get a goodwill and favors from superiors
- Leaving the field: Simply quit.
3-What are four dimensions of organizational justice?
- Distributive:
- Procedural
- Interpersonal
- Informational
4-Job designs address three characteristics of jobs. What are they?
- Meaningfulness of the work: Should understand that what value you are adding to the organization.
- Responsibility: Be clear what is working zone and what you should do.
- Knowledge of outcomes: Should understand, what is the expected output and how it is achieved and the benefit derived out of it.
5-What are two ways to increase range in jobs?
- Move up in the hierarchical ladder (Horizontal development i.e. taking some ore additional responsibilities)
- Change the job and get more in-depth experience in the same domain (Vertical development i.e. Gain more in-depth knowledge of the same vertical)
