(Solved Homework): Marketing research style personal response requested. What follows at the link…

Marketing research style personal response requested.

What follows at the link below is a wonderful video of Steve Jobs responding to an insult question from a major customer. We need to be able to speak positively about our marketing research, our product, and honor our brand. In our work with marketing research there are going to be mistakes that individuals will be called out for. In this video, I think that Steve Jobs does an excellent job of speaking positively regarding the points he makes, responding to the criticism, and his vision. Please feel free to disagree. I value that we offer our comments and see different perspectives. This enriches our learning experience. I am not offering this video because I am a super fan of Jobs. It just happens to show a very different encounter than I have seen anywhere else.

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Steve Jobs Responds to Customer Insult

Expert Answer


Steve Jobs is one of the most effective entrepreneur as of the world he has always been imagine that one of the most ethical as well as positive persons while applying to the questions
I have seen him replying to the most insulting customers and his ability to turn the negative things into positive and then later turn that specific question into motivational speech is a quality that Steve Job had master.
By accepting in a very polite way and not being aggressive to the questioner steve Jobs successfully went out from that situation and handle it so well that the audience couldn’t stop itself clapping for Steve Jobs rather than laughing on him.

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