(Solved Homework): In what way might the first come, first served rule be unfair to the customer waiting…

In what way might the first come, first served rule be unfair to the customer waiting for service in a bank or hospital

Expert Answer

In a bank the rule of first come, first serve could be disadvantageous to customers in multiple ways but most of it invariably be related to the time factor. Most of the customers who visit bank are there for a small transaction like deposit and withdrawal. For example, if there is a time taking transaction happening before a person who has come to withdraw from his account, he may think it to be time wastage for himself but the one who whose transaction is taking time is well within right to get it done since he was there first. At times their people reach at the last hour in a bank for really urgent work but still have to follow the rule since there are other who are ahead of them. Also, people who are privileged account holders like high-net-worth individuals and businessmen would prefer to get things done fast but would still have to wait for their turn.

Likewise in the hospital also, a critical or seriously ill patient might have to wait for their turn and a patient with the minor issue could be treated before the serious patient. Also, there are times when you need to meet the doctor urgently but by the time your turn comes, the doctor duty hours are off and you miss the chance of treatment.

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