Dave’s Sub Shop makes custom submarine sandwiches to order. The general process flow is shown below. A different person works each station.
|Slice Bun & Add Meat Cheese
|Add Toppings & Condiments
|Bag the Order
Fill in the following table. Don’t forget the units.
|Slice Bun and Add Meat/Cheese|
|Add Toppings and Condiments|
|Bag the Order|
Where is the bottleneck?
What is the system capacity?
Where should you add capacity and how much? Why should you add it there? What is the benefit of adding capacity?
What is the flow time?
What is the cycle time?
Is there a benefit if we shift 1 minute of work from Condiments to Bagging? (Assuming we have not added capacity)