(Solved Homework): Create a set of survey questions, assuming that you sell cars. You are attempting…

Create a set of survey questions, assuming that you sell cars. You are attempting to measure how customers perceive the quality of the cars that you sell.

Create three survey questions with simple category scales. Justify why you selected those questions and scales.

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(Solved Homework): Create a set of survey questions, assuming that you sell cars. You are attempting…
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Create three survey questions with multiple-choice, single-response scales. Justify why you selected those questions and scales.

Create three survey questions with multiple-choice, multiple-response scales. Justify why you selected those questions and scales.

Create three survey questions with Likert scale summated ratings. Justify why you selected those questions and scales.

Expert Answer

Answer

Name

Mobile

Car No

Car Model

How would you rate your car in functioning?

1 to 10 (best)

How likely are you to recommend us to others?

1 to 10 (best)

How much did you spend on the car for maintenance?

0-100, 100-500, 500-2500, 2500-10000, 10000+

Would you like to opt for insurance and service renewal contract?

Yes, No

Your income bracket:

<10000, 10000-50000, 50000-100000, 100000-500000, 500000-1 Mil, 1 mil-10 mil, 10 mil+

Car type:

SUV, Sedan, Hatchback, Truck, Pick up

Members in your family:

1-2, 2-4, 5-7,7+

Round whichever applies

In the next 3 years what services would you like to opt for:

  • Tire exchange
  • Free services
  • Painting service
  • Engine oil changes

In the last 2 years what services have you used:

  • Tire exchange
  • Free services
  • Painting service
  • Engine oil changes

What model of cars would you like us to add to our offering

  • Tesla
  • Ford
  • Benz
  • McLaren
  • Renault
  • Chevron
  • Citroen

Free service was provided within 48 hours of complain lodged.

1 = strongly disagree

2 = disagree

3 = undecided

4 = agree

5 = strongly agree

Our servicemen treated you and the car in the best possible way

1 = strongly disagree

2 = disagree

3 = undecided

4 = agree

5 = strongly agree

Best deal was offered to you while purchasing

1 = strongly disagree

2 = disagree

3 = undecided

4 = agree

5 = strongly agree

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