(Solved Homework): 1. How is an SLA different from a standard service contract? 2.Explain the different…

1. How is an SLA different from a standard service contract?

2.Explain the different reasons why the duration of a contract for services is important.

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3.When should the FM ask for a cost breakdown of the work items in a bid?

4.When should a facility or property utilize the services of a maintenance management contractor?

5.Explain the difference between open bidding and closed bidding

6.Why is it important to have a bid form?

7.In what ways can outsourcing be limited or restricted in the United States?

Expert Answer

1. SLA different from a standard service contract as the reasons are given below:

The contract is an agreement between two or more parties, but the SLA focus and measures more on the quality of the service between two parties.

2. The duration of a contract for services is important and the reasons are given below:

The duration is important as to understand on the start and end time period, so that the contract would be effective.

3. FM ask for a cost breakdown of the work items in a bid:

To prevent from the problems as to maintain the correct records.

4. A facility or property utilize the services of a maintenance management contractor:

The facility utilize the service for both the In-House and Outsourced projects.

5. Difference between open and closed bidding:

Open Bidding	Closed Bidding
The quality would be low	Better Quality Response
Not verified as it is an open bidding	Pre verification is done in closed bidding
Faced challenges dealing with queries	Not much challenged as the details are known

6. Bid Form:

The Bid form is important as that contains the information required for evaluation of bidding.

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